Resident Customer Service

MISSION STATEMENT:

It is the mission of the Swampscott Resident Customer Service Office to provide Swampscott's citizens with a high level of customer service.

SERVICE DESCRIPTION:

Customer Service staff is here to provide Swampscott’s Taxpayers, Town Departments & Employees, and the General Public with a high level of customer service.

  • We will answer all of your inquiries in a courteous and timely manner.
  • We will strive to ensure you are made aware of your rights and responsibilities.
  • We will help you navigate the complexities of town government.

If we inadvertently fail to meet the above expectations, or if you have any comments or suggestions, please feel free to e-mail the Town Administrator's Office directly by clicking here.

Payments accepted 24/7 via the Payment Drop Box at Town Hall or online.

Staff Contacts

Name Title Phone
M. Ronald Mendes Asst Town Administrator, Admin & Finance (781) 596-8850 x1228