COVID 19 Resource Guide

DOMESTIC VIOLENCE

Who

Service Provided

Contact Info

What to Expect When Calling

Safelink Hotline 24/7

Shelter finder, Resources, Support, Safety Planning

1-877-785-2020

TTY: 1-877-521-2601

 

English, Spanish, Portuguese + other languages offered.  Someone will answer the call and direct person to what is needed.

Jeanne Geiger Crisis Center

24/7 Crisis Hotline, Advocacy, Counseling, Legal Assistance Support Groups, Trauma Support (adult and children)

 

(978) 388-1888 – Crisis Line

(800) 439-0183 (TTY)

 

(978) 834-9710 (Amesbury office) (978) 989-9361 (Children’s Trauma Program in Lawrence)

 

When calling, will be prompted to leave a message or dial the number of the person you are looking for. 

 

All offices are closed but support is provided via video or phone

Boston Area Rape Crisis Center (BARCC)

 

Medical advocacy, Legal Assistance, Counseling, Case-management, Support Groups

1-800-841-8371

www.barcc.org

 

Many programs moved to telehealth.  By calling 800# provided, will be able to speak to someone immediately

BMC (Boston Medical Center) Domestic Violence Program

 

Crisis counseling, Safety planning, Advocacy

617-414-5457

 

Safety and Support Brochures in multiple languages: www.bmc.org/programs/domestic-violence-program

 

Calls will be answered on the same day or within 1 business day.

 

Jane Doe

Legal Advice, Advocacy, Support, Resource

745 Atlantic Ave

Boston, MA 02111

617-248-0922

janedoe.org

 

To be transferred immediately press 1 or 2 to be redirecting to Safelink BARCC respectively

 

Or, call the Community Helpline at 617-521-0108 or speak to a DV Advocate

REACH Beyond Domestic Violence

Shelter, Advocacy, Therapy

PO Box 540024
Waltham, MA 02454

 

Office: 781.891.0724


Hotline:  800.899.4000


Email: [email protected]

 

Staff working remotely but providing telephonic support.  Dial “2” to be connected to a staff immediately. 

 

All office locations are closed.

HAWC – Healing Abuse, Working for Change

 

Legal services, shelter, residential, safety planning, Case-management

Hotline: 1-800-547-1649 (24/7)

 

Offices in Gloucester, Lynn and Salem open 9:00-5:00

 

Salem: 978-744-8552

Gloucester: 978-283-8642

Lynn: 781-592-9900

Offices closed but calling area office numbers will get you to a staff person between 9:00-5:00pm or Hotline from 5:00pm-9:00am.

 

Spanish/English available but also have translation services. 

 

Clients need to call on their own but can “conference” HAWK in to collaborate

YMCA Northeastern MA – Rape Crisis

 

Hotline, Counseling for victims and non-offending family members. 

 

**Accepting new clients via telehealth

20 Central Ave Suite 510

Lynn, MA

781-477-2313 (office) or 877-509-9922 (anytime)

 

 

24/7 hotline calls being answered and during business hours, call to the 781 number are being answered by the Director

MENTAL HEALTH

Who

Service Provided

Contact Info

What to Expect When Calling

Lahey Psychiatric Crisis Team

 

Psychiatric screenings, telephonic support

1-866-523-1216

978-744-1585

 

Not accepting walk-ins, screening first over the phone and making a determination. 

 

Emergency Departments functioning normally for psychiatric concerns.

NSMC Adolescent Partial Hospitalization

Psychiatric stabilization and support

57 Highland Avenue

2nd floor

Salem MA 01970

Tel: 978.354.4500

 

www.Nsmc.partners.org/psychiatry  

 

 

Physical location closed but providing telehealth support.  Website provides list of services and referral form to complete.  Voicemail also being checked regularly.

NSMC Inpatient

Inpatient

1 Dove Ave

Salem, MA 01970

 

978-354-2450

Still accepting referrals.  Call a crisis team or ER for direction.

Endurance Program

Partial Hospitalization for children 13-20. Short term stabilization

823 Lafayette Rd.
Seabrook, NH 03874

 

Phone: (603) 760-1942
Fax: (603) 760-1949

 

Immediate openings.  Doing telehealth from 12:00-5:15 daily for 3 weeks.  Clinician can call to submit a referral. No school support at this time.

Baystate Behavioral Health

Ages 10+ Partial Hospitalization

150 Westfield Road

Holyoke, MA 01040

 

413-794-5555

Accepting new patients only 10+ for telehealth.  9:30-12:30 daily with no school support at this time.  Clinician can call to make referral

JRI - Justice Resource Institute

 

Mental Health/Substance Abuse for Adolescents

Email Christin Brown at [email protected] regarding an ACRA-ACC referral

Immediate Openings for ACRA-ACC (Adolescent Community Reinforcement Approach Assertive Continuing Care)

 

Lahey Behavioral Health

 

In-home Therapy, Therapeutic Mentoring

280 Merrimack Street Suite 312

Lawrence, MA 01843

774-206-1125

 

Immediate openings for IHT (Lynn) and TM (Northshore)

SUBSTANCE ABUSE

Who

Service Provided

Contact Info

What to Expect When Calling

Lahey Health Behavioral Services A-CRA/Team Fourteen

 

Substance Abuse supports for teens and families.

800 Cummings Center Suite 364-U

978-867-7137

[email protected]

http://www.teamfourteen.org/about-t14/forms/  

 

 

Assumed telehealth capabilities at this time.

MYR – Motivating Youth Recovery

 

Detox and stabilization for 13-17(sometimes 18 year olds)

26 Queen Street

Worcester, MA

508-860-1000

 

SU programs accepting new patients –

 

Call number provided to speak to obtain information or complete form on http://www.communityhealthlink.org/chl/substance-abuse-treatment-and-recovery-programs/adolescent-substance-abuse-treatment/myr-menu/ submit and someone will call

 

RCA – Recovery Centers of America

 

Detox, residential or outpatient

(800) 732-6837

75 Lindall St, Danvers, MA (Northshore)

 

Accepting new patients 18+

Accepts most insurances including Tufts Masshealth

Call 800 number above to reach their hotline for assistance and referrals

McLean Hospital

 

Multiple Services Offered

115 Mill St, Belmont, MA

(800) 333-0338

 

**Resources/videos available on self-care during COVID-19 on their website https://home.mcleanhospital.org/covid-19-resources

 

In-patient accepting new patients

Outpatient is not at this time

Call above phone number to be assisted in completing a referral.

 

Woburn Addiction Treatment

 

Substance Abuse programs including IOP

53 Cummings Park

Woburn, MA 01801

781-463-5226

 

Accepting new patients 18+ via telehealth or in-person if needed.  Call above number 24-hours a day to speak to someone

 

The Massachusetts Substance Use Helpline

 

Assistance in finding SU help/support

800-327-5050

 

https://helplinema.org/

 

Can find providers via website or by calling above 800 number

 

Substance Abuse and Mental Health Services Administration Helpline

24/7 helpline for referrals and support

800-662-4357

 

[email protected]

Helpline is currently open and being answered 24/7.  Will inquire about reason for calling and using a database to find active services/referrals

EMERGENCY CONTACTS

Who

Service Provided

Contact Info

What to Expect When Calling

DCF – 51A Filing

 

Abuse and Neglect Reporting

https://sso.hhs.state.ma.us/VGPortal/faces/SelfReg.jspx?SelfRegU=SRwarProvider&_adf.ctrl-state=jsmjnwhrt_35

 

Call Area office (see below) to report abuse or neglect.  The operator will take information and present it to the Supervisor and will call you back. 

 

Still conducting “business as normal” although the way they interact with families may be remotely.  DCF is still doing emergency removals or visits as needed and determined.

 

After creating an account, chose: DCF Partner Services – to fill out and complete the electronic 51A form.

 

Lahey Psychiatric Crisis Team

 

Psychiatric Assessments and Interventions

1-866-523-1216

978-744-1585 – Salem Office

 

Areas served: Greater Boston, North Shore and the Merrimack Valley.

 

Not accepting walk-ins, screening first over the phone and making a determination.  Emergency Departments functioning normally for psychiatric concerns.

 

Elliot Emergency Services

Youth Mobil Crisis Intervention

1-800-988-1111 

 

Areas served: Everett, Lynn, Melrose, Stoneham, Nahant, Swampscott, Lynnfield, North Reading, Wakefield, Malden, Reading, Medford, Saugus.

 

Scheduling “home visits” via telehealth and still going to EDs to see individuals.

MBHP Emergency Service Program – Multiple Locations

 

Psychiatric Assessments and Interventions

1-877-382-1609

 

https://www.masspartnership.com/pdf/MBHPESPDirectory.pdf

 

Statewide hotline – will electronically provide the 800 number to the local mobile crisis team and emergency crisis team once the 5-diget zip code is entered.