The Town of Swampscott Health Department is dedicated to helping our residents have access to vaccinations as the state continues to roll-out new phases. Here are some important updates: 

  • Starting February 18, individuals 65+ or who have 2 or more certain medical conditions will be eligible for vaccinations
  • There are over 100 vaccination sites throughout the state. View a map at
  • The closest option is the Doubletree Hotel in Danvers. New appointments are generally added each Thursday. 
  • You must schedule an appointment to receive a vaccination
  • Starting in March, the state will no longer provide first dose vaccines for individuals Town clinics with the exception of some disproportionately impacted communities and regional collaboratives that meet strict criteria. Though Swampscott is working closely with a regional collaborative, their ability to qualify for vaccinations is contingent upon meeting certain criteria and the ability to do so is currently pending. We encourage all residents to schedule a vaccine through one of the mass vaccination sites found here:

Stay tuned for more information and visit the state website for details on phases, locations, and FAQs: 


The Baker administration has announced that it was incorporating a vaccine appointment call center for residents over 75 who are having trouble scheduling an appointment online into the 2-1-1 phone service. The call center will be staffed with over 500 representatives who can provide live phone support to assist residents with booking an appointment.

  • The line will be open Monday-Friday from 8:30 AM – 5:00 PM. Live call center workers will be available in English and Spanish, and 100 additional languages will be available through translators. Call center workers will have the same access to appointments that users will see on the public website - this service will not provide additional availability or new appointments not previously available online.
  • The line can be accessed by dialing 2–1–1 and selecting the prompt for “Help Scheduling a Vaccine Appointment.” Residents may have to wait on the line given expected high call volume.
  • Once connected with a representative, the caller will be asked to confirm he/she is 75 or older and either has no internet access or otherwise cannot use the website to book an appointment.
  • Call-takers will then use the state’s COVID-19 vaccine site map to find nearby locations and determine whether appointments are available.
  • If no appointments are available within a distance the caller can travel, then callers will be offered the chance to be placed on a call-back list for the mass vaccination sites.
  • Residents will receive a call-back as appointments become available at these sites. Due to high demand and limited supply, callers may experience significant wait times.

The quickest and easiest way to schedule a vaccine appointment or check availability is to use the online system at


Effective Thursday, February 11th, an individual who accompanies a person age 75 or older to one of four mass vaccination sites to receive the vaccine will be eligible to receive the vaccine too, if they have an appointment booked. Both the companion and the individual age 75 or older must have an appointment for the same day and both individuals must be present. Only one companion is permitted. The companion must attest that they are accompanying the individual to the appointment. Companions may begin booking appointments the morning of February 11th. Older adults should not accept calls offering assistance from someone they do not know or trust. For information on the COVID-19 vaccines for people ages 75 and older visit

The state details a basic distribution plan on its website at

Vaccine Graphic

Timeline 2